How We Achieve Results
Ethics and Compliance assessments and monitoring. We help organizations maximize effectiveness, allocate limited resources and meet the expectations of governments and their Boards by conducting Ethics and Compliance assessments and monitoring.
- Risk assessments emphasize a company’s legal and ethical/reputational risks.
- Program assessments focus on the efforts an organization has made to implement a compliance program and strengthen a culture of integrity.
- Culture assessments identify how employees perceive the organizational culture and evaluate how this supports and/or undermines ethics and compliance.
- Integrated assessments combine elements of Risk, Program and Culture assessments to provide one integrated view.
- Monitoring engagements are customized depending on the terms of the agreement with the government.
The best approach for your organization depends on many factors, including expectations of the Board, leadership and external parties; maturity state of the program; previous assessment history; and budget. Sometimes these assessments are focused on a particular geographic area, business, country, or cultural issue. Often they are comprehensive. Talk with us about which approach makes the most sense for you.
Consulting. Being the Ethics and Compliance Officer or General Counsel can be a lonely job. Many of these highly regarded professionals count on us to listen sensitively, counsel wisely and help implement as appropriate.
- Communications. We develop world class Codes of Conduct, coherent policies and CEO/senior leader communications.
- Human resources. We work with Human Resources and Compliance to integrate ethics and compliance into hiring, performance appraisal, disciplinary and exit processes.
- Sensitive services. Investigations, executive coaching and organizational structure reviews.
- Temporary compliance officer. For the highest quality help when you need it most.
- Strategic advice and counsel. Everything else.
We customize all consulting and training based on the client’s situation. Please talk with us to see if we are a good fit to help with yours.
“We help companies attract, develop and retain the world’s most talented individuals. At Heidrick and Struggles, this begins-and ends-with integrity. When we wanted our executive team to think explicitly about… Read More
“When we were digging out from under a messy ethical lapse in our company, we went looking for the best partner we could find to help us. Fortunately, we found… Read More
“Very few people have Steve Priest’s depth and breadth of knowledge in business ethics, but Steve has an even more rare quality in that he never gets lost in the… Read More
Stories of Our Success
After a Wall Street broker/dealer had some employees do bad things, the firm entered into a settlement with the US Securities and Exchange Commission and the US Department of Justice that required them to retain an outside expert to assess their ethics and compliance program and culture. After an extensive search the firm selected Steve Priest because of his expertise in program and culture assessments and his reputation for a practical approach. The regulators approved, and Steve delivered a report with the practical improvement recommendations he is known for.
What to do when the “speak up” scores on your employee survey are not what you would like? One prominent professional services firm retained Steve to conduct focus groups with employees in eight countries to understand employee perspectives. Based on these insights, Steve worked with leadership to develop approaches—some easy and some fairly challenging—to improve the open communications essential to a healthy, high performance culture.
A global, non-U.S. firm in the telecommunications industry knew it needed to do an ethics and compliance risk assessment, and also knew that many of their risks were impacted by organizational and country culture. They asked III and Jeff Kaplan of Kaplan & Walker to work together to conduct this global assessment. The result: a comprehensive report highlighting risks by compliance area, region, and cultural driver, with actionable recommendations to mitigate these risks.
A major US construction firm entered into an agreement with a government agency to engage an Independent Review Organization, or Monitor, to monitor its compliance with the terms of a Corporate Integrity Agreement. Steve and his team fulfilled this responsibility from the start of the CIA to its successful termination.
A global defense firm under scrutiny by a government department to prove that it was a “responsible contractor” hired Steve Priest and his team to do a thorough assessment of their ethics and compliance program. After reviewing hundreds of documents, interviewing leaders and compliance professionals and conducting many focus groups, Steve and his team wrote a report filled with insights and practical recommendations. The client implemented these to the satisfaction of its Board, leaders and the government.
Under intense scrutiny, a global energy firm hired Steve to work with them to develop and implement metrics to measure and improve a culture of safety and ethics. Tough work, but significant progress is being made.
A global insurance company had made a promise to the government that it would issue a new Code of Conduct, and the work by a larger firm failed to meet the mark by a large margin. Under intense time pressure, Steve wrote a top notch Code of Conduct to the satisfaction of company leadership and the government.